Our on site repair workshop, based at the Bingley branch, checks and sets up every instrument we sell and handles routine maintenance, restoration and customisation of woodwind and brass instruments, whether we have sold that instrument or not.
All instruments are play checked after they have been repaired or serviced by a professional before they are returned to the customer and a full warranty is available for every instrument we service and sell.
SERVICING
As a general rule of thumb it is advisable to have woodwind instruments serviced and regulated at least once a year. If you play a lot, you may find that your instrument will require servicing more often. It is also advisable to have brass instruments serviced annually.
Instruments may be taken into either of our branches, Windstruments in Bingley or Music House in Harrogate, and are normally ready for collection 7 days later. In many instances we can lend you an instrument while yours is being serviced so you can keep up with your practice, and not miss any lessons or rehearsals.
If you require your instrument back sooner please ring and ask for the repairs department on 01274 510050 and they will advise you if this is possible.
We are approved by Verne Q. Powell Flutes Inc. as one of the few international servicing centres for all their range of flutes and piccolos.
REPAIRS
Woodwind and Brass instruments in need of repair may be taken into either of our branches and are normally ready for collection 7 days later depending on the severity of the damage. We will keep in contact with you if there are going to be any problems (some parts do need to be specially ordered in).
If you have an instrument emergency, this can be often done on the spot for you if you take it to our Bingley branch. PLEASE RING FIRST so that we know you are coming and can get some idea of the problem before you arrive.
“Took trumpet for a repair. Felt we were leaving it in very capable hands and after speaking with their engineer knew it was going be looked after.”